RETURN POLICY
We stand behind every product we make, so you can rest assured that if you ever have a problem, we offer a lifetime guarantee and full product support.
REFUNDS - 365 DAYS - We what you to use and love it!
For one full year (365 days) from the date of purchase, if you are not 100% satisfied for any reason, we will even pay for return shipping (for domestic orders) and give you a full refund. Or if you ever have a problem, we will help get your item back in working order. For international orders, please just contact us, and we will help.
If you have any questions, you can contact me directly: Kevin Hayes at www.blankforces.sbs/contact
Precision assistance & lifetime guarantee claims
Refund Policy Details
To start a return, first request a Return Authorization (RA) number through our contact page, with the reason for the return and photos or a short video of the product. Once approved, you will receive your RA number and the address of the closest warehouse to mail it to.
Please send the product back with its original packaging where you can. Products that have been misused or damaged by the customer are not eligible for a refund.
Please use a trackable mail service - we cannot be responsible for lost or missing packages.
When your return arrives we will examine it and issue a full refund to your original payment method. A refund receipt is emailed to the address used on the original order.
CUSTOM ENGRAVED ITEMS
Custom engraved items are the one exception. Because they are made specifically for you, they cannot be returned or exchanged unless the item is defective or the error was ours. Please proof your engraving text carefully before you order.
OUR LIFETIME GUARANTEE
This is separate from refunds, and it does not expire. If something we made fails because of how it was made, we will repair it, replace it, or refund it - our choice - at no cost to you. It follows the product, not the receipt: if you bought your BLANK FORCES tool second-hand, or it was given to you, it is still covered.
IF YOUR REFUND HAS NOT ARRIVED
We issue refunds as soon as the request is approved, which means the money leaves our account immediately. If you have not seen it yet, check your bank account again, then contact your credit card company, then your bank - there is often processing time before a refund posts, and some card companies take up to 30 days to show it. If you have done all of that and still have not received your refund, please contact us.
QUESTIONS
Get in touch through our contact page: www.blankforces.sbs/contact